Find answers to common questions about our platform, scoring, and pricing.
Getting Started
Complete PTE is a premium AI-powered platform designed to help you ace the PTE Academic exam. We provide full-length mock tests, instant AI scoring, and detailed performance analytics to target your weak areas.
Absolutely. Whether you are just starting or looking to improve your score, our platform offers resources for all levels. We recommend starting with a full mock test to assess your current level.
Simply click on "Get Started" in the top right corner. You can create an account in less than 30 seconds using your email address.
Tests & Practice
Our AI scoring applies the official PTE rubric — content, form, pronunciation, oral fluency, grammar, and vocabulary — to give you an indicative score and specific, actionable feedback. It is designed to guide your practice and highlight weak areas; treat it as an estimate rather than an official Pearson result.
Yes. Our questions follow the format, timing, and style of the PTE Academic exam across every question type, and we update the question bank as the exam evolves.
Yes, you can choose to practice individual question types (like Read Aloud or Write Essay) or take full sectional tests to focus on specific skills.
Billing & Subscription
Yes, we offer a demonstration test that gives you access to a sample of practice questions. This allows you to experience our platform and AI scoring before purchasing a premium plan.
We use a secure offline activation process. After choosing a plan, you pay by bank transfer or eSewa and upload a screenshot of your payment confirmation. An administrator verifies it and activates your subscription — usually within a few hours. We do not process credit or debit cards on the platform, so your card details are never collected or stored.
No. Plans are prepaid for a fixed term and do not auto-renew, so there is no recurring charge and nothing to cancel. Your access simply ends when the term finishes unless you choose to buy another term. If you believe a payment was taken in error, contact support and we will review it under our refund policy.
Technical Support
Complete PTE works on any modern web browser (Chrome, Firefox, Safari, Edge). For the best experience with speaking tasks, we recommend using a headset with a microphone and the Google Chrome browser.
Please ensure you have granted microphone permissions to your browser. You can check this in your browser settings or by clicking the lock icon in the address bar.
Still have questions?
Can't find the answer you're looking for? Please seek support from our team.