Frequently Asked Questions
Find answers to common questions about our platform, scoring, and pricing.
Getting Started
Complete PTE is a premium AI-powered platform designed to help you ace the PTE Academic exam. We provide full-length mock tests, instant AI scoring, and detailed performance analytics to target your weak areas.
Absolutely. Whether you are just starting or looking to improve your score, our platform offers resources for all levels. We recommend starting with a full mock test to assess your current level.
Simply click on "Get Started" in the top right corner. You can create an account in less than 30 seconds using your email address.
Tests & Practice
Our AI scoring engine is calibrated against thousands of real PTE exam responses. It provides highly accurate scoring for pronunciation, fluency, grammar, and content, closely mirroring the official PTE scoring algorithm.
Yes, our content experts ensure all questions match the difficulty, format, and style of the actual PTE Academic exam. We regularly update our question bank to reflect the latest exam trends.
Yes, you can choose to practice individual question types (like Read Aloud or Write Essay) or take full sectional tests to focus on specific skills.
Billing & Subscription
Yes, we offer a demonstration test that gives you access to a sample of practice questions. This allows you to experience our platform and AI scoring before purchasing a premium plan.
We accept all major credit cards (Visa, MasterCard, American Express) and secure online payment methods. All transactions are encrypted and secure.
Yes, you can cancel your premium subscription at any time from your account settings. You will continue to have access until the end of your current billing period.
Technical Support
Complete PTE works on any modern web browser (Chrome, Firefox, Safari, Edge). For the best experience with speaking tasks, we recommend using a headset with a microphone and the Google Chrome browser.
Please ensure you have granted microphone permissions to your browser. You can check this in your browser settings or by clicking the lock icon in the address bar.
Still have questions?
Can't find the answer you're looking for? Please seek support from our team.